122011 Privacy Policy

Information We Collect

When you register and use 122011 services, we collect various types of data to provide and improve our platform. This includes personal identification information such as your name, email address, phone number, date of birth, and KYC documents required by Indian regulation.

We also gather device and browser data including IP address, operating system, browser type, and usage patterns to optimize performance and detect fraud. Local payment details, including transaction IDs and payment methods used for Indian Rupee (₹INR) deposits and withdrawals, are securely processed and stored.

Additionally, cookies and similar tracking technologies monitor your browsing behavior on our site to personalize your experience, support login sessions, and analyze traffic trends.

How We Use Your Data

Information collected is used primarily to enable account creation, verify your identity, process bets, and handle payments securely. We also use data to tailor promotions, improve customer support, and ensure compliance with legal obligations.

Aggregated, non-identifying data helps us analyze user trends to improve platform features and overall service quality. Personal data is never sold or rented to third parties for marketing purposes.

Data is handled in accordance with stringent confidentiality standards to protect against loss, misuse, or unauthorized access throughout its lifecycle.

Cookies & Tracking Technologies

122011 utilizes cookies to enhance user experience by storing preferences and session state. These small data files help keep you logged in and enable personalized content delivery during your visits.

We also use analytical cookies to monitor traffic patterns and site performance, which assist us in optimizing the platform functionality.

You may control or disable cookies using your browser settings, though some features may degrade or be unavailable if cookies are blocked.

Data Storage & Security

All collected data is stored securely following best practices, including encryption and access restrictions to authorized personnel only. We regularly update security measures to protect against cyber threats and data breaches.

Your personal information is retained only for as long as necessary to fulfill the purposes described or comply with legal obligations under Indian law.

In case of a security incident, we commit to promptly notifying affected users as required by applicable regulations.

122011 does not sell or lease your personal information to third parties. We may share data with service providers who facilitate betting operations, payment processing, or regulatory compliance, only under strict confidentiality agreements and compliant with data protection laws.

Where required by law or legal process, we may disclose your data to authorized governmental or investigative agencies.

We do not share information with third-party advertisers or marketing partners without explicit consent.

Your Rights & Data Control

You have the right to access, rectify, or delete your personal data by contacting our support team. Requests to update or remove information are processed promptly in accordance with Indian data privacy regulations.

You may opt out of marketing communications at any time via your account settings or by contacting support. We also provide controls around cookies and tracking technologies to manage your data preferences.

While account deletion removes personal data, some information may be retained for legal, auditing, or fraud prevention purposes.

Changes to This Privacy Policy

122011 reserves the right to update this Privacy Policy to reflect changing legal requirements or business practices. Revised policies are posted on this page with a new effective date. Continued use of the platform after updates indicates acceptance of changes.

We encourage users to review this policy periodically to stay informed about how we protect and use your data.

Contacting Our Support Team

If you have any questions, requests, or concerns regarding your privacy or this policy, please contact us via our official support channels. We are committed to addressing your inquiries promptly and transparently.

Our support email is displayed in the footer, and you may also visit the FAQ page for general data handling information.